I don't know, thought it was strange I wasn't getting an alert for the emails I was receiving. I know I got rid of gmail app and I only have the stock app with my pop email. But started playing around to see why I wasn't getting alert sounds and noticed I can't get text sound or my ringtone....vibrating only~ I have checked the settings, shut the phone down and started again. What am I missing?? Even when I am in to change my ringtone and hit the ringtone it doesn't play.