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I Have Received Two New Defective DroidX Cell Phones

Discussion in 'Android Devices' started by JonathanF, Jul 29, 2010.

  1. JonathanF

    JonathanF Member
    Thread Starter
    15

    May 10, 2010
    10
    0
    15
    On Thursday, July 15, right after midnight I ordered the new DroidX Cell Phone from the Verizon Wireless Internet Website.

    I received the new DroidX Cell Phone on Friday, July 16.

    The DroidX worked perfectly except that it had Dead Pixels in only the Camera and Camcorder Applications.

    I then called Verizon Wireless and they sent me a new replacement Droidx Cell Phone which I received on Wednesday, July 28.

    It was great at the time since I received the new replacement DroidX Cell Phone seven days before the anticipated August 03 date.

    My new replacement DroidX Cell Phone has a very small dent like a impact hole on the back of the main unit.

    I noticed the dent as I was unpacking the new replacement DroidX Cell Phone.

    I did not even activate the new replacement Droidx Cell Phone since I noticed the dent right away.

    I was assured by Verizon Wireless that I was to receive a new replacement DroidX cell phone.

    I then called Verizon Wireless and they are now going to send a another new replacement DroidX Cell Phone which they said I would receive the earliest by August 05.

    I do not know how a new replacement DroidX Cell Phone can have a dent on back side if it is totally brand new and not refurbished, although Verizon Wireless assued me agian that they are only sending out new replacement DroidX Cell Phones at this time.

    Any Comments?


    Jonathan
    :mad:
     

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  2. Poseidon126

    Poseidon126 Active Member
    16

    Jul 25, 2010
    33
    8
    16
    "new Replacement DroidX Cell Phone" was said exactly 11 times... congrats =)

    But yeah, that is just bad luck man =( I got my Droid X and it works perfectly fine. Sorry to hear the trouble you are going through
     
  3. Dark Matter

    Dark Matter Well-Known Member
    43

    Jul 24, 2010
    184
    41
    43
    Arizona
    Mine appears to have a "dead pixels" on the camera and camroder...but it got them after the .604 update...before they werent there...I have downloaded other camera apps and they dont appear so it a software issue with the moto cam and camcorder app..
     
  4. Vihzel

    Vihzel Destroying Balls Everyday
    333

    Apr 8, 2010
    5,364
    1,055
    333
    NYU Student & Real Estate Agent
    Manhattan, NY
    That is really bad luck. :(
     
  5. Guardian

    Guardian Active Member
    16

    Jul 19, 2010
    40
    2
    16
    Yes the dead pixels are just a software glitch. Your droid is fine.
     
  6. AFAngryWarrior

    AFAngryWarrior Well-Known Member
    43

    Nov 10, 2009
    255
    40
    43
    Male
    I.T. Systems and Networking
    Rochester, NY
    Yeah, should have kept the first one and waited for the Software update. Its a known issue.
     
  7. 10splaya22

    10splaya22 Well-Known Member
    78

    May 3, 2010
    525
    51
    78
    Midlothian, Va
    You posted this in the most trollish way possible...we all know a droid x is a cell phone. But i hope it gets resolved quickly. Do u have pics of the" impact" dent?
     
  8. kkwan77

    kkwan77 Well-Known Member
    36

    Nov 7, 2009
    203
    1
    36
    Hindsight is 20/20 right? I guess he should read forums first.

    I received a certified-like new replacement yesterday to address the crackling sound from the earpiece noticeable when making calls and it works great the problem is resolved.
     
  9. _Aardvark

    _Aardvark Well-Known Member
    53

    Jun 24, 2010
    376
    76
    53
    NJ
    Right, seems like he's looking to "help" search engines find this post or something...
     
  10. xdroid

    xdroid Well-Known Member
    16

    Jul 19, 2010
    55
    5
    16
    At least Verizon is sending you new phones. The "dead" pixel problem is a known software issue though. The dented phone, well that's just bad luck. Verizon gets their devices from the manufacturer and they are the ones who do the quality check on them. Sorry you had to go through all this though.
     
  11. meezi

    meezi Well-Known Member
    16

    May 10, 2010
    48
    3
    16
    Lmao! I didn't notice that until you mentioned it, gj. Sorry OP for the bad luck thanks for taking one for the team.
     
  12. nathan312

    nathan312 Well-Known Member
    63

    Mar 1, 2010
    395
    25
    63
    Student
    Georgia
    How are dead pixels a software glitch? 9 times out of 10, dead pixels refer to the screen; which is hardware.
     
  13. ctxx24

    ctxx24 Well-Known Member
    68

    Apr 26, 2010
    623
    48
    68
    MID MICHIGAN
    lol right thats all i payed attention to
     
  14. AJ_EVO

    AJ_EVO Well-Known Member
    93

    Jun 8, 2010
    573
    114
    93
    Orange County
    You call that "defective"? Interesting.
     
  15. Beasnizzle99

    Beasnizzle99 Well-Known Member
    36

    Jul 1, 2010
    187
    4
    36
    Cuyahoga Falls, Ohio
    Well the dead pixels ONLY showup in camcorder and camera modes in very dark areas. And they don't show up in other camera apps. So its software.
     
  16. Wolfedude88

    Wolfedude88 Well-Known Member
    313

    Jan 3, 2010
    2,756
    554
    313
    Male
    Jr. I.T. Support Tech @ Amazon
    Plainfield, Indiana

    How was the OPs comment trollish? Seemed legit to me, anyways sorry that you have had bad experiences so far, hopefully third time is the charm!
     
  17. Wolfedude88

    Wolfedude88 Well-Known Member
    313

    Jan 3, 2010
    2,756
    554
    313
    Male
    Jr. I.T. Support Tech @ Amazon
    Plainfield, Indiana

    On Thursday, July 15, right after midnight I ordered the
    new DroidX Cell Phone from the Verizon Wireless Internet Website.

    I received the
    new DroidX Cell Phone on Friday, July 16.

    The DroidX worked perfectly except that it had Dead Pixels in only the Camera and Camcorder Applications.

    I then called Verizon Wireless and they sent me a
    new replacement Droidx Cell Phone which I received on Wednesday, July 28.

    It was great at the time since I received the
    new replacement DroidX Cell Phone seven days before the anticipated August 03 date.

    My
    new replacement DroidX Cell Phone has a very small dent like a impact hole on the back of the main unit.

    I noticed the dent as I was unpacking the
    new replacement DroidX Cell Phone.

    I did not even activate the
    new replacement Droidx Cell Phone since I noticed the dent right away.

    I was assured by Verizon Wireless that I was to receive a
    new replacement DroidX cell phone.

    I then called Verizon Wireless and they are now going to send a another
    new replacement DroidX Cell Phone which they said I would receive the earliest by August 05.

    I do not know how a
    new replacement DroidX Cell Phone can have a dent on back side if it is totally brand new and not refurbished, although Verizon Wireless assued me agian that they are only sending out new replacement DroidX Cell Phones at this time.

    Any Comments?

    Jonathan


    Well technically it was only said two 8 times, in bold. 2 times they didn't have the word replacement, I underlined that. 1 time it had the phones instead of just phone,also in bold and underlined.

    But whose counting?:D
     
  18. 10splaya22

    10splaya22 Well-Known Member
    78

    May 3, 2010
    525
    51
    78
    Midlothian, Va
    Thats seems pretty trollish to me :thinking:
     
    ndfan4u likes this.
  19. deekum1627

    deekum1627 Well-Known Member
    38

    Jul 14, 2010
    383
    16
    38
    Male
    arizona
    that sucks sorry to hear. it just a string of bad luck.
     
  20. JubbaTheHutt

    JubbaTheHutt Well-Known Member
    93

    Jul 7, 2010
    998
    103
    93
    Agreed, I'd chalk it up to just some plain old fashioned shitty luck.
     
  21. AJ_EVO

    AJ_EVO Well-Known Member
    93

    Jun 8, 2010
    573
    114
    93
    Orange County
    I've gone through six defective Droid Xs so far. Everytime I push the power button the screen turns off. I can't believe what a POS it is.

    /sarcasm
     
  22. PatrickBatemanVP

    PatrickBatemanVP Active Member
    16

    Jun 1, 2010
    30
    1
    16
    VA
    Ive had 2 defective ones as well. First one had the buzzing earpiece problem, second one does the same thing....
     
  23. bfaridnia

    bfaridnia Member
    16

    Jun 27, 2010
    17
    1
    16
    How did you get your replacement soo quick?! I also had to exchange my first DX at BB because of dead pixel lines across the screen. The new one i got worked for a few days and now the home and setting buttons glow when the phone is off. Off as in powered off. Only removing the battery turns them off.

    I called vz customer support 866 number to get a replacement. the guy then called moto and told me i had to talk to them to get a case number. They are swamped with calls too so now i have to wait 3 hrs to talk to someone to get a case number to wait 1hr to talk to a vz rep to get a replacement.

    What process did you do?

    Thnx
     
  24. Wolfedude88

    Wolfedude88 Well-Known Member
    313

    Jan 3, 2010
    2,756
    554
    313
    Male
    Jr. I.T. Support Tech @ Amazon
    Plainfield, Indiana
    Mine or his now?
     
  25. swaldrop

    swaldrop Well-Known Member
    16

    Jan 9, 2010
    62
    3
    16
    As opposed to the DroidX toaster and DroidX car mats. Both commonly talked about in this forum.
     

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