I'd have to say this is where I'm having the biggest issue with my phone. Any insight at all as to why this could be, would be appreciated. I set my screen to auto backlight, and to time out after 15 seconds, just to test this out. Well when I'm not in a call, it dims and brightens accordingly. It also times out and shuts the screen off after 15 seconds like I selected. When I am IN CALL, the screen does not dim and does not time out until about a minute or more into the call, it doesn't seem to be consistent. I've rebooted, and all that, nothing has worked. I'm thinking of trying a factory reset but I don't really WANT to, I like the apps I have and such. I've had a few 'time out' apps, like call caddy, power manager, etc. None of them worked the way I wanted them to (call caddy is supposed to lock the screen upon answering a call, and power manager is supposed to llow you to control timeout while in call) and I have been thinking maybe it somehow messed with my phone ability to regulate the screen time out? As for my second question. How do I save all of my info on the phone, is there an app for that? I think sprint automatically syncs my contacts (I used to get notified but I somehow turned them off). Where/how would I re-download them? From the sprint website?