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I need help with Kies set up

Discussion in 'Android Devices' started by katkatkaaatx, Sep 26, 2014.

  1. katkatkaaatx

    katkatkaaatx Lurker
    Thread Starter

    Hey, I just downloaded Kies to connect my S4 to my laptop. I tried the original Kies version as the website says S4 isn't supported by Kies 3. However when I downloaded it, it said that S4 isn't supported by Kies and that I need Kies 3. It took me to Kies 3 so I downloaded it. However, when I went on to 3, it says my phone isn't supported.
    Basically I'm being thrown between both versions and both say my S4 isn't supported and to use the other. I'm stuck. Help please? My phone is currently on version 4.2.2 if that helps.
    :thinking: :thinking:

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  2. ironass

    ironass Extreme Android User

    Hello and welcome to Android Forums katkatkaaatx! :)

    It sounds as though your phone has either been rooted in the past or has had a different firmware flashed to it. See #1.4 and #1.5 of http://androidforums.com/samsung-galaxy-s4/760098-28-galaxy-s4-models-know-yours.html to obtain more information about this problem, why it is happening and what you can do about it.

Samsung Galaxy S4 Forum

The Samsung Galaxy S4 release date was April 2013. Features and Specs include a 5.0" inch screen, 13MP camera, 2GB RAM, Exynos 5410 Octa processor, and 2600mAh battery.

April 2013
Release Date

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