1. Are you ready for the Galaxy S20? Here is everything we know so far!

I need help

Discussion in 'Android Lounge' started by Xavier Alexander, Sep 23, 2020.

  1. Xavier Alexander

    Thread Starter

    Hey. I lost my phone the other day on my birthday, so i got a new one. But after i set it up it wont let me text anyone and it keeps giving me the 2120 message. Does anyone know how to fix it?

  2. svim

    svim Extreme Android User

    Have you been in contact with your cellular service carrier? You need to notify them that your previous phone was lost so they can a) put that phone's IMEI on a centralized block list so it no longer has any future cellular service, and b) cancel your account on that phone (essentially deactivating your account service on the SIM card in that phone).
    You'll probably need to set up a new account, with a new phone number.
    PitCarver, ocnbrze, mikedt and 2 others like this.
  3. mikedt

    mikedt 你好

  4. sullencab

    sullencab Member

    contact customer service right away.
    puppykickr likes this.

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