1. Are you ready for the Galaxy S20? Here is everything we know so far!

i need help

Discussion in 'Introductions' started by warsame, Dec 26, 2011.

  1. warsame

    warsame Lurker
    Thread Starter

    i have accidently had my phone locked because a freind attempted too may patterns and i dont know my google password
    :thinking:
     



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  2. Rush

    Rush {<>}~{<>}

    Hello, welcome to the forum. I'm sorry to hear that. After a few failed attempts to unlocked your device, you should be prompted to enter your Google username and password for authentication. Other than this step you would have to reset the device. Best of luck. Happy Holidays. :)
     
  3. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    Hello and welcome to Android Forums! :)

    If you've entered a pattern lock (or password, for that matter) too many times, the phone should prompt you to unlock it with the credentials for the Google account to which it's registered. If you have forgotten your google password, go to Account Password Recovery and change your password. Then reboot your phone.

    One caveat is that you must have a data connection enabled on the phone for this to work ... either 3G or Wifi ... so that Google's servers can authenticate the account. If you have entered the pattern but do not know the credentials or have Wifi and 3G both off, there's little to do other than a full reset.
     
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