Call me crazy but I bet my bottom dollar that it is neither htc nor verizons fault. Well maybe a little verizon but the real culprit behind this madness is another big red.... Netflix, yes I think its netflix! Think about it. Isn't the thunderbolt supposed to have netflix pre installed?? Isn't netflix infamous for not being on android and haven't made a remark since early november? With all the handsets most likely already made, at this point it has to be a software issue and netflix being netflix is definitely the culprit!