I think I got my HTC EVO V 4G ($239.99) for only $189.99.

I'm gonna try and keep this short. I called VM up to get a 10th replacement phone. I ended up getting a replacement phone, 50 bonus minutes and a credit for 1 month service ($38.XX). After that phone call I was still not happy so I think I talked to someone in the department that will cancel your account for you. I told that person Im sick of my Motorola Triumph and all of the replacements that I have been sent that have the same issues. I then said that I'm really trying to stay with Virgin Mobile and not take my business some where else. I also said that Im not trying to upgrade or downgrade my phone, I want a HTC EVO V 4G but I dont like the price thats on the website. I said I wanted some type of promo code or something. The lady said the system could give me a $50 promo code and I took it.


Now the problems... I was on the phone for a total of about 2 maybe 2.5 hours because the promo code did not work and they had to order the phone for me. Then the next problem was the price of the phone on website once its in your cart does not match the price of the customer service departments. So had have to verify with another department the price I was seeing. Then the next problem was I guess how to make the system take the payment. Its not clear to me as to what they actually did but this all happen friday and since then my bank card has said pending for the following two amounts from Virgin Mobile $109.60 and $54.80. Aka so far thats all they have taken so far. And Yes in my virginmobileusa.com account they are listed as top-ups.

 

If anyone cares I got my phone on the 15th and to this day they only took $109.60 and $54.80 from my account. I'm super happy with the phone. I'm extra happy that I did not wait until after the Samsung Boost and Virgin Mobile event yesterday. Yes I get all the problems that everyone else gets. But I did the fix everything fix like 3 days and I did not own it that long anyway so honestly I don't really notice a difference. I'm s-off and hboot 1.04 plus I'm running JMZ CM9.

 

You have to just be patient and when 1 person does not tell you what you want to hear the next 1 just might if not hang up and call back. I talked to 4 different departments. Before I got what I wanted. I'm not the type of person that will take no for answer. Told them to look over my account notes because I'm tried of explaining my problem.