So I just got my first Android phone, after a year of hell with a 3GS. I thought it would be easy to get used to the Android OS on the new phone - I though it would be SO simple... Little did I know, I still have much to learn. As a little background, I have a Motorola XT720, with Videotron (provider in Quebec). So my current problem, after only a couple of hours with the phone, is that I may have screwed up the SD Card, and I am experiencing some major issues. What happened is, I tried copying my 800 MP3 songs to the SD card, using memory card access - that is, when I plugged in the USB I had 4 choices, which were "sync with media player", "portal and tools", "memory card access" and "charge only". After all songs had transfered, I tried opening the "Music" application, and tried going in Songs... The "Scanning SD Card" prompt appeared, and that is when I made my first mistake: I assumed that the Android OS would be at least as fast as the iTunes application when loading songs. After about a minute of this "scanning" bit, the phone locked, and I was never able to get the thing back online. When pushing the Lock button the screen would remain black but the "hardware buttons" at the bottom would light up. My second mistake was to shut down the phone the hard way - by removing the battery on the back. When I turned the phone back on, it seemed alright so I went back into the Music app and had the same issue. I decided that maybe Androids weren't so hot after all, and plugged the phone back into USB, wanting to delete all the music except for 2 files. In the middle of this deletion, I think, is when everying really went to hell. The delete dialog froze, Internet Explorer froze, the phone was frozen, basically everything crapped out. I unplugged the USB, Explorer went back on my computer (windows 7 by the way), but obviously the phone was still messed up. So I thought that maybe the next step was formatting the SD card and just starting over from the beginning... Unfortunately, that's no longer an option: going in Settings, SD Card, the SD card information is empty and the Format option is greyed out. And since a MicroSD slot is far from common on computers, I don't have any other way to read this card. Plus, whenever the SD card is in the phone, as soon as it goes into sleep there's no way to wake it up: the screen stubbornly refuses to turn on, only the buttons light up and stay lit. The only way to get anything working is to remove the battery. I don't know if this is an issue that's more specific to the XT720 or if it's a general Android OS failure, but I must admit that this first experience with the combination is far from optimal. The words "POS" came to mind more than once. So, how screwed am I? Do I have to go back to the company store and get them to exchange the SD card, or get a different phone, what?