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Support Icona A500 Stuck on Acer Splash Screen

Discussion in 'Android Devices' started by tbturner47, Sep 17, 2011.

  1. tbturner47

    tbturner47 Lurker
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    As the title says, my tablet is stuck on the Acer splash screen. I tried plugging in a USB keyboard, pressing the left volume button while powering on. It says something about clearing the cache, then gives the SD update cmd: recovery, then it says "Booting recovery kernel image".

    Well it just sits there forever and pressing the home key on the keyboard at any point during this process does nothing. Am I missing something about the factory reset process?

    I'm not rooted and have only had this tablet for 2 days. My sister turned it off during an update I think and this is how I found it. I could try an RMA but if its fixable myself obviously I wanna go that route.


    Any help or advice would be appreciated.

    EDIT: yes, I realize I misspelled iconia in the title
     

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  2. tbturner47

    tbturner47 Lurker
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    The keyboard isn't getting any power when its turned on. Anyone?
     
  3. someguy43210

    someguy43210 Well-Known Member
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  4. splatoid

    splatoid Android Enthusiast
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    You need the image on the root of your SD card for the recovery to install it.
     
  5. jon- .-

    jon- .- Lurker
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    the keyboard wont do anything...
     
  6. tbturner47

    tbturner47 Lurker
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    I flashed the stock package and upon reboot it did the same thing. stuck on Acer screen.
     
  7. splatoid

    splatoid Android Enthusiast
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    Did it go through all the install process? How long did it take?
    Try another image. So when you do it the keyboard way does it show the recovery menu and if so does it give you any options like clear any files first and such?
     
  8. splatoid

    splatoid Android Enthusiast
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    It may be better to return it for a new one. I dont know if i would mention that it was turned off in middle of update though.... Or make your sister buy you a new one...
     
  9. tbturner47

    tbturner47 Lurker
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    When I flash the image it shows the little android dude and a loading bar, takes about 4 minutes or so?? then reboots. then stays on the Acer screen.

    When i plug in a keyboard nothing changes. the keyboard gets no power.
     
  10. splatoid

    splatoid Android Enthusiast
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  11. tbturner47

    tbturner47 Lurker
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    yes, but now there is a new problem. I tried to reflash the package again and this time in red letters it says "recovery verified failed" and wont boot the update.zip file on the sd card.
     
  12. splatoid

    splatoid Android Enthusiast
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    I think think file is corrupt. But not sure.
     

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