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Support if i lock tablet, it turns off, PLEASE HELP!

Discussion in 'Android Help' started by Android Question dodo, Dec 18, 2014.

  1. Android Question dodo

    Thread Starter


    I'm IT technic and my boss gave me simple, but after long time very hard quest...

    His friend bought this machine: http://www.asus.com/Notebooks_Ultrabooks/ASUS_Transformer_Book_Trio_TX201LA/

    asus transformer trio tx2001l
    and its somehow bugged or something. If i have tablet in my hands, its powered. Now i click on the button behind the tablet, to LOCK the screen (just 0,3sec click to lock it). Screen got locked, now i can unlock it, but if i will wait around 10 seconds, the tablet turns off and i have to hold the button for longer time, so i will start up. Battery is full.

    please i need your help, i already tried to download this firmware 1.10.6 version, WW (worldwide) version, as this tablet is WW version, but it didn't help.


    OS: Android, Firmware - 1.10.6 WW

    then i managed, maybe lower version could help, so i put the tablet into factory setup, and tried lower version 1.10.5 but it didn't help too...

    I also tried to download apps for not allowing my tablet to go into sleep mode, didn't help

    im seriously lost, please help...


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