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If you need support use the straight talk Facebook page

Discussion in 'Straight Talk' started by jmcook79, Dec 20, 2013.

  1. jmcook79

    jmcook79 Android Enthusiast
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    Even If you don't have a Facebook, it would be worth creating an account solely for this purpose. Their customer service is so much better than calling or chatting on the Straight Talk website. It's like night & day. I just got an issue fixed within 1 hour just from sending them a message!

    I remember reading somewhere that it's because the Facebook is based in the USA.
     

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  2. Rukbat

    Rukbat Extreme Android User
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    Amen to that. Calling their customer service is like calling a nursery school and asking to speak to the least intelligent kid there. Except kids in nursery school have more intelligence. The people at FB should be pulled in for a month or so to train the people who answer their phones.
     
  3. kate

    kate Dreaming of Bugdroid.
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    I've heard this about other companies too.

    Many will provide support via Twitter as well.
     

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