1. Are you ready for the Galaxy S20? Here is everything we know so far!

If you need support use the straight talk Facebook page

Discussion in 'Straight Talk' started by jmcook79, Dec 20, 2013.

  1. jmcook79

    jmcook79 Android Enthusiast
    Thread Starter

    Even If you don't have a Facebook, it would be worth creating an account solely for this purpose. Their customer service is so much better than calling or chatting on the Straight Talk website. It's like night & day. I just got an issue fixed within 1 hour just from sending them a message!

    I remember reading somewhere that it's because the Facebook is based in the USA.
     


    #1 jmcook79, Dec 20, 2013
    turkman256 likes this.

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  2. Rukbat

    Rukbat Extreme Android User

    Amen to that. Calling their customer service is like calling a nursery school and asking to speak to the least intelligent kid there. Except kids in nursery school have more intelligence. The people at FB should be pulled in for a month or so to train the people who answer their phones.
     
    #2 Rukbat, Dec 20, 2013
  3. kate

    kate Dreaming of Bugdroid.
    Moderator

    I've heard this about other companies too.

    Many will provide support via Twitter as well.
     
    #3 kate, Dec 21, 2013
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