So I started getting the dust under the screen that numerous people have. So I took it to Sprint to have it fixed. They didnt give me any problems and said it would take about an hour because they had 3 other phones they were working on. I come back to get my phone. She walks out...well apparently were not supposed to be fixing the screen issue anymore and this is why. She held up my phone. The screen looked like someone put Crisco all over their hands and rubbed it on the inside of the phone and to make it worse my screen no longer functioned anymore. She ruined it!!!!!!!!!!!!!!!!!!!!! It was just black. So what does she do. Gives me a freakin refurb phone. I didnt want a refurb. I didnt want them to screw up my phone. So in the end I got screwed and got a phone someone sent back because it had issues. Not only that but not all of my contacts were synced with Google so I lost about 20 phone numbers and have no way to get them back. Plus I had to search and reinstall all my apps because they apparently dont save in the market under your gmail address. Needless to say I'm very upset with Sprint right now. I brought in a perfectly working Hero with barely any lag and I get a refurb in return because they ruined my perfectly functioning Hero!!!!!!!!!!!! Plus I have to go through the phone and redo all my settings and junk because of it. Any ideas on what I should do? I didnt have time to argue with them about getting a refurb and not a brand new one because I had to be somewhere.