Help Im having trouble with rooted phone.

[ghosthunter171717]

I'm using Samsung Galaxy S4 Active. The android version was 4.2.2 (Turkey) then I rooted the phone and loaded 5.0.1 (Nordic countries).

It worked perfectly. With Wifi, with modem there wasn't any problem. Then something happened. I tried to change lock screen. Only the password option was available. For the others, there was a message like this "disabled by administrator encryption policy, or credential storage". I tried password. Itworked but I can't remove it now. There is no option to remove or change it. All options are greyed out (I can't use them) .

I'm not using VPN. Clear Credentials is disabled too. And I tried to uncheck all Device Administrators.

But it didn't work.

Tried to Encrypt SD card but it remained stuck on "Getting ready"step. Now I can't decrypt SD card. either.

Lol - What did I do?

 

[codesplice]

Hi @ghosthunter171717 and welcome to Android Forums

It looks like you posted the same message in several different subforums/threads in addition to this one. Android Questions (here) is probably the best place for your inquiry to start, so I've removed the others. Asking the same thing in multiple locations makes it harder for us to help you since we may not get the whole conversation.

Where did you get the 5.0.1 ROM? Knowing exactly what you did to your phone will make it easier for us to help.

 

[ghosthunter171717]

I'm sorry @codesplice

I dowloaded it from Sammobile (yes i waited 2 hours with free account)

-activated USB debug mode
-closed phone
-opened it with download mode (volume down+home+power)
-Plugged phone into the computer
-Opened Odin3
-Did this,

-did factory reset/wipe data and wipe cache partition

then opened phone and that happened

 

[Mikestony]

Is that firmware .tar file for a Note 3?----n900xxueboa6?
You have a different device is why I asked.

 

[ghosthunter171717]

That is not my screenshot @Mikestony .
I attached that picture to show you what i done.

 

[ghosthunter171717]

so any help?

 

[Mikestony]

After rooting your device, if you got the firmware from Sammobile (for your device and carrier), and successfully flashed it, it should have unrooted you.
Now, the problems you are experiencing seem a little odd after the firmware flash.
Are you positive you downloaded/flashed the correct firmware?