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Support Im stuck

Discussion in 'Android Help' started by Bettlejuice122, Jul 15, 2016.

  1. Bettlejuice122

    Thread Starter
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    Jul 15, 2016
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    My phone..a galaxy core prime..is stuck on the first screen after restarting.ive tried everything..holding the volume up/power/home keys and alk it does is vibrate and pops up to the same screen again...please help me its been a month now.
     

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  2. Jfalls63

    Jfalls63 Android Expert
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    May 15, 2015
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    Male
    Electrician
    Satsuma,Alabama
    What is the complete model number?
     
    Mikestony likes this.

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