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Support Images not opening

Discussion in 'Android Help' started by Android Question, Jul 13, 2016.

  1. Android Question

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    When I receive an image thru Messages on my Gs6, the phone won't download the image. It just never opens!
     

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  2. mikedt

    mikedt 你好
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    Unable to download and view MMS images, check the APN details are correct for your carrier, that they're not missing or wrong.
     
    JAy3001 and scary alien like this.
  3. JAy3001

    JAy3001 Android Expert
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    If your unsure how to mess around with your APN settings, just pop into your carrier's shop and get them to sort it out. Or you could check their website and look for the APN/MMS settings on there and get them sent via Txt messages, being sure to pick either pay as you go or contract depending on your status. ;)
     
    mikedt likes this.

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