That it's running the Android operating system. No offense to google, but seriously, how long has Android been around? 1.5 years. Look at the basic Verizon software.... thats been around for a LOT longer. Of course Android is gonna be buggy as hell.... It's running on open source software. Not to say other phones arent buggy, but then again, I had several phones that worked as designed almost flawlessly for years.... Razr, LG Chocolate, umm.... Some Samsung phone... They were all basic, sure, but they JUST WORKED. The public should consider this a crash course in living the life of a Linux fan... OMG LINUX IS SO MUCH BETTER! Except i cant do this, this and this.... I didnt want to do that anyway... But look at how it does THIS!!! They can tell themselves all they want, but in the end, they're using an OS that doesn't have a company with almost BOTTOMLESS pockets with which to spend on software development. Look at the iPhone 4 fiasco. Another point- Hardware devs are sacrificing quality for "bling", for fluff. People are pissed off about the i4, and what does Apple do about it? deny deny deny..... Hey, I should get the new Prada phone! Who cares if the phone runs like shit? Its Prada! Honestly, the hardware industry is just feeding us table scraps dressed up like Thanksgiving dinners, and we're buying into it because we HAVE to have the latest and greatest.... Want this crap to change? Stop buying phones. En masse. For about 3 years. Then you will see a spike in lasting quality. Once the hardware/software companies know you're not going to upgrade simply because the new phone is "prettier" or runs 20% faster, they'll realize they need to stop ****ing around and start spending a LOT more money on internal hardware/software testing. Like the line from the old 70s movie "Network" goes, the American public, and indeed the industrialized world, needs to stand up and say "I'm mad as hell! And I'm not gonna take it anymore!" http://www.americanrhetoric.com/MovieSpeeches/moviespeechnetwork2.html If you're not willing to do that ^, you might as well bend over, because nothing will change for the better. Not for a LONG time.