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Discussion in 'Android Help' started by REX14RIFLE, May 30, 2018.

  1. REX14RIFLE

    REX14RIFLE Member
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    I was trying to download a app from google play and i was getting error 491 i googled it and the best answer i could find was to just restart my phone i did it and now all my photos are gone es file explorer says no sd card mounted lucky patcher wont let me do anything wallpaper changer says could not load images i found 2 apps in the apps list that had no package name or icon i deleted them then did a trojan scan nothing came up no viruses either i have not downloaded ANYTHING for a long time meaning those 2 apps have been there a while i have no idea what to do
     

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  2. tube517

    tube517 Android Expert
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    Your sd card probably went bad. How old is the card? What is the brand name and where did you buy it?
     
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  3. Bg260

    Bg260  
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    Did you recently update your phone to a newer version of Android?
     
  4. mikedt

    mikedt 你好
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    Try your SD in a computer or other device, check it hasn't failed. SDs can and do sometimes fail, and maybe without warning.

    We can't help you with Lucky Patcher though, as that's used for theft, which is against forum rules. But if it was on an SD that failed, could be why it fell over badly?

    I assume your phone is rooted?
     
    #4 mikedt, May 30, 2018
    Last edited: May 30, 2018
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  5. KBU2

    KBU2 Android Expert
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    You will need to do the following:

    1. Open Settings
    2. Go to Apps
    3. Scroll down to Google Pay Services and open it
    4. Clear data and cache
    5. Do the same thing for the Google Play Store
    6. Restart your phone
    7. Open Google Play Store, let it sync, and you should be able to download whatever app was giving you error 491.
     
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  6. REX14RIFLE

    REX14RIFLE Member
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    Yes
     
  7. REX14RIFLE

    REX14RIFLE Member
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    It has no sd card
     
  8. REX14RIFLE

    REX14RIFLE Member
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    No it is not rooted and i have no sd card
     
  9. REX14RIFLE

    REX14RIFLE Member
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    Im not worried about the app im worried about my storage
     
  10. REX14RIFLE

    REX14RIFLE Member
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    And also i dont use lucky patcher for theft im an app programmer and i use it to simulate purchases and google play services before i pit them on the play store
     
  11. mikedt

    mikedt 你好
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    If it's not rooted, how are you using LP to "simulate purchases"?
    Because I believe it needs root to bypass Play Store license checks and and to enable in-app purchases. I've never used LP of course, that's only what I've read.

    Frankly to me it now sounds like something has failed catastrophically with the internal storage, like it's possibly badly corrupted. How you can get anything back, have no ideas, and may be unrecoverable. .
     
    #11 mikedt, Jun 10, 2018
    Last edited: Jun 10, 2018
  12. REX14RIFLE

    REX14RIFLE Member
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    I recovered my data what happened was for some reason the internal storage didnt mount a reboot fixed the problem
     
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  13. REX14RIFLE

    REX14RIFLE Member
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    I recovered my data what happened was for some reason the internal storage didnt mount a reboot fixed the problem
     
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  14. Xavier Black

    Xavier Black Android Enthusiast
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    We are very glad you solved your peril..
     

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