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Support improper battery charging

Discussion in 'Android Devices' started by hatari_gremlin, Oct 5, 2013.

  1. hatari_gremlin

    hatari_gremlin New Member
    Thread Starter
    5

    Oct 5, 2013
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    Hi, all,

    New to the forum. Stumped about a strange battery issue for which I can find no solution or even reference anywhere. There seem to be two possibly interrelated problems.

    My LG Optimus G Pro thinks that it is in a constant state of fully-chargedness. The battery reading is now constantly at 100%, even though the phone has been on and in full use for half a day - I'm guessing that its actual battery-charged level is around 65% or so. All other functions on the phone seem to be normal. Except...

    When the screen timeout fade-to-black kicks in after a couple of minutes, NOTHING can revive the phone. It is a zombie. The "back" and "menu" buttons at the bottom of the phone light up when I touch the screen or any button, though, which tells me that the phone has not shut down completely. Nothing I do wakes up the phone, but when I press and hold the on/off button (the physical button at the top of the right side) for maybe 20 seconds, the phone reboots and works fine -- except the battery readout still says 100%.

    What I've tried:

    - Disabled the screen timeout. So now the display is constantly on, which isn't great, and the battery readout level is still at 100%.
    - Removed and replaced the battery. No effect.
    - Charged the phone (in both OFF and ON states) with the AC adapter. No effect.

    Data points:

    - I updated several apps last evening (Chrome, Snapchat, a few others - I don't remember). Maybe this has something to do with something...?
    - In its initial booting up phase, the battery level is BRIEFLY displayed as accurate. It'll flash, for instance, "70%" for 1-2 seconds, and then that'll be replaced by "100%," where it remains.
    - All other phone functions seem to be working perfectly, and are otherwise unaffected.

    Any ideas here?
    Many thanks for your help.
     

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  2. hatari_gremlin

    hatari_gremlin New Member
    Thread Starter
    5

    Oct 5, 2013
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    Another data point:
    - I just rebooted the phone, and managed to plug in the AC adapter in that brief moment when the REAL battery life was displayed (at this point, it said 48%). Over the course of one second, the phone displayed "CHARGING" and then "BATTERY 100% CHARGED." The display now once again reads 100% battery.
     
  3. hatari_gremlin

    hatari_gremlin New Member
    Thread Starter
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    Oct 5, 2013
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    Here's another odd thing that I just noticed:

    I just tried to adjust the screen brightness, but sliding the little slider had ZERO effect on luminescence at all. The brightness is the same at "0%" as it is at "60%" and "100%." Seems to be stuck at whatever brightness I last had it at - probably around 35% or so.

    So far, this is the one other feature I've found (besides battery charging and screen blanking-out) that is not fully functional.
     
  4. ryan_kimston

    ryan_kimston Member
    26

    Oct 25, 2013
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    I have an LG Go Pro phone and so fat I didn't notice such issue, you may need to check your phone out at LG service center. Something odd is going one with the phone.
     
  5. motownwill

    motownwill Active Member
    16

    Aug 10, 2010
    34
    3
    16
    Male
    Orange County, CA
    I haven't had any of these issues. Time for a checkup.
     

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