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Support Improve Voice Quality

Discussion in 'Android Devices' started by travisr528, Jun 17, 2010.

  1. travisr528

    travisr528 Well-Known Member
    Thread Starter
    63

    Dec 22, 2009
    272
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    Technical Aurthor
    Austin,Texas
    Here is a fix I got from ppcgeeks. You need to call sprint and speak with tier 2 tech support and have them enable EVRC-B and set Home Orig to EVRC-B.

    This improved voice clarity, and speaker phone quality as well. Volume also seemed to improve. I have not experienced any negative affects due to this change or any additional drain on battery life.

    To view:
    1) Open the phone dialer
    2) Type ##DATA# or (##3282#) (do not need to press anything else)
    3) When the screen pops up select view
    4) Then select advance
    5) Scroll down to you see EVRC-B and Home Orig (this is what need to be changed to improve voice quality).

    To enable EVRC-B:
    1) Open the phone dialer
    2) Type ##DATA# or (##3282#) (do not need to press anything else)
    3) When the screen pops up select edit
    4) You will be prompted for a password.
    5) Sprint will need to give you the password, the password is also your MSL#
    6) enter # given and save for later (maybe usefull if you root)
    7) Then select advance
    8) Tap to enable EVRC-B and then tap Home Orig to set EVRC-B there as well.
    9) Press menu and select "Commit Modifications" so that the changes take affect.
    10) You can now exit by press back.

    Hope this works for you.

    BTW I was not having issues before, but I did notice this setting worked better for me. This is the most current speech codec used by CDMA networks.
     

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    erikivy likes this.
  2. HtcEvoLemon

    HtcEvoLemon Well-Known Member
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    Jun 15, 2010
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    I'm having problems with my earpiece, when the volume is set to max, the earpiece speaker sounds very distorted, almost as if the speaker is blown out.
    If I call sprint, will this fix my issue?
     
  3. travisr528

    travisr528 Well-Known Member
    Thread Starter
    63

    Dec 22, 2009
    272
    45
    63
    Technical Aurthor
    Austin,Texas
    I hope so, it wouldn't hurt to try. I would recommend this and report back, I would like to know as well.
     
  4. erikivy

    erikivy Well-Known Member
    63

    Mar 16, 2010
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    Just to clarify, can I enable EVRC-B on my own without calling Sprint, or is there something they need to do on their end? I already have my MSL, so I know I can get in there.

    Thanks.

    Nevermind....I just tried it and was able to make the switch with no problem. It may be a placebo effect, but I just made a call and I think it actually is better. Time will tell. Thank you very much for posting this!
     
  5. jblazea50

    jblazea50 Well-Known Member
    36

    Jan 2, 2010
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    how and where is the MSL number located?
     
  6. RaiseUp151z

    RaiseUp151z Well-Known Member
    43

    May 23, 2010
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    probably on the back of the tofu box that the phone came in.
     
  7. jblazea50

    jblazea50 Well-Known Member
    36

    Jan 2, 2010
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    36
    thanks, i just called tech support and they gave it to my without any issues
     
  8. travisr528

    travisr528 Well-Known Member
    Thread Starter
    63

    Dec 22, 2009
    272
    45
    63
    Technical Aurthor
    Austin,Texas
    Yeah thats how I got it too. Sorry didn't get to reply in time.:cool:
     
  9. travisr528

    travisr528 Well-Known Member
    Thread Starter
    63

    Dec 22, 2009
    272
    45
    63
    Technical Aurthor
    Austin,Texas
    Yep no problem..
     
  10. androidpirate

    androidpirate Active Member
    16

    Jul 22, 2010
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    I have the same problem, one moment, its really loud and distorted and the next, much quitier.
     
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