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Support In desperate need of help please!

Discussion in 'Android Devices' started by yenceen, Jul 13, 2012.

  1. yenceen

    yenceen Lurker
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    I've been struggling with my galaxy note since I updated it to Android version 4.0.4 ICS. It's an unrooted phone.

    Firstly, the issue started with the gallery & media player no longer picks up media files. Which has led me to do a factory date reset (thinking it would be better).

    BUT NOW IT HAS GONE SO MUCH WORSE!
    Like...
    I can't even download any apps because it kept having "Android.process.media has stopped." and "Cannot be downloaded due to an error. (491)"

    So basically now I'm stuck with a phone without any apps how great. ):

    Please any kind soul any help will be very much appreciated. Thank you very much in advance!
     

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  2. AntimonyER

    AntimonyER AF Addict
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    Hey yenceen, welcome to AF! I am sorry to hear about your problems, I have moved your thread to the Galaxy Note forum to help you get an answer sooner. Thanks for joining up, and good luck! :)
     
  3. yenceen

    yenceen Lurker
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    Thank you! And sorry for finding my way wrong!
     
  4. neosld68

    neosld68 Lurker
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    I update to the new version 4.0.4 (Unrooted) as well.

    firstly, the screen went bonkers.. flashing all over the place. then i notice when i swipe the screen for the password, there is a streak running across the screen showing the path of my swipe (password). THe top of the screen is showing garbage..

    i am new at this but I think i need to resort back to the previous version.

    anyone with advice?

    thanks:thinking:
     
  5. Incognegro82

    Incognegro82 Newbie
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