I've been struggling with my galaxy note since I updated it to Android version 4.0.4 ICS. It's an unrooted phone. Firstly, the issue started with the gallery & media player no longer picks up media files. Which has led me to do a factory date reset (thinking it would be better). BUT NOW IT HAS GONE SO MUCH WORSE! Like... I can't even download any apps because it kept having "Android.process.media has stopped." and "Cannot be downloaded due to an error. (491)" So basically now I'm stuck with a phone without any apps how great. ): Please any kind soul any help will be very much appreciated. Thank you very much in advance!