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Support inbox messages gone without my knowledge!

Discussion in 'Android Devices' started by ninja1, Feb 13, 2011.

  1. ninja1

    ninja1 Lurker
    Thread Starter

    Please someone help, I use my HTC desire hd for a lot of work purposes therefore I had so many important messages in my inbox and today they are all gone I don't know how this has happened, I hardly used it today as its my day off and don't believe I could of done it accidentally, is there any reason for this happening and has it happened to anyone else? Is there a way of recovering all my messages?! If anyone has any knowledge about this problem please email me at queensuperior@hotmail.com thankyou
     

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  2. El Kroket

    El Kroket Well-Known Member

    Did you try to find your answer on this forum before you asked your question?? Because there are plenty of threads talking about this issue!!

    There was a bug in the latest update that occasionally deletes your messages... Solution is using a 3th party message app!

    Cheers
     
  3. peterjmay

    peterjmay Well-Known Member

    all my txt messages are gone too, i didnt delete them either
     
  4. Lymbo

    Lymbo Newbie

    This happened to me a few days ago.
    I contacted HTC support. All they suggested was using a sms backup app!
    I then asked why this happened in the first place, The reply i got was "it could be a crash in the system and thats why all your text messages was deleted."
    Great.. thanks.
     
    springy likes this.
  5. springy

    springy Android Enthusiast

    Agree with Lymbo, get yourself a backup SMS app. It hasn't happened to me yet but the first time I heard of this problem I got myself a backup app which auto backups every day.
     
  6. Lymbo

    Lymbo Newbie

    Which backup tool are you using Springy?
    I did have an sms backup, but when i restored them, all the names and messages got mixed up and arent under their correct contact names. It's quite frustrating.
     
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