So over the 26 months that I've owned my galaxy s4, I have been seeing a pattern of failure to function properly. The most annoying problem, from the first days of owning the phone, was that it was very difficult to get into google play - the typical behavior when attempting to launch the app has been to display a weird partial screen that is green and purple , which shows redeem, settings, help & feedback and About Google along with a "Check your connection and try again" screen. Only when I would clear the cache and forcably stop the app, then try again, would it occasionally start. A few days ago, it just stopped altogether. So far, nothing I have been able to do will start google play. Am I the only owner to see this behavior? If not, what other work arounds have proven useful to you?