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General install drivers for Galaxy s2 via kies problem

Discussion in 'Android Devices' started by samsun, Jul 31, 2011.

  1. samsun

    samsun Newbie
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    Hi guys,

    I'm having problems with Kies, and drivers for my Galaxy s2.
    Kies is installed version 2.02.11071_128
    When I connect the phone via the USB cable it charges the phone
    Within Kies though it cannot see the phone
    When I attempt to install the drivers via Kies it seems to go to 100% but then I get a message in Korean, and only choice I have is to say ok.
    I check the mobile device from within Control panel on my Windows 7 laptop and it sees the MTP USB device but with a warning,

    "This device cannot start. (Code 10)"

    When I troubleshoot it attempts to re-install the drivers but states afterwards
    that there is a problem with the driver.

    Is this the only way to install the drivers?
    How can i resolve this problem,

    thanks
     

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  2. stevehy

    stevehy Well-Known Member
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    Try this:
    Go into device manager on your computer and rescan for changes and it should fix the MTP problem and update to the correct software as MTP is not really used. It worked on my Windows 7 install.
     
    samsun likes this.
  3. samsun

    samsun Newbie
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    Stevehy,

    I tried scanning my computer through device manager but I still can't the phone via kies and am still getting "This device cannot start. (Code 10)" when I check the device.
    '

    then I right clicked on the MTP device and selected " update driver software" and it found the software this time.
    Thanks Stevehy
     
  4. peterposh

    peterposh Member
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    every single time I connect my note I have to go through the same procedure, it never ever has the drivers installed even after I've installed them the last time . I'm currently "troubleshooting" which I know will involve the reinstalation of the phone drivers which have dissapeared since the last time I backed it up ....what a palaver
     

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