I installed Norton Identity Safe on my Note 3, but I can't find it under downloaded apps or anywhere. When I tried to install it again, it would not let me because it said it was already installed. I can't uninstall it since I can't find it. Can anyone tell me where to look for it? It is not on the SD card either. Could an app on the Note 3 be causing the Norton Identity Safe app to disappear? Thank you for any help.