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Support Interesting response from HTC regarding battery life

Discussion in 'Android Devices' started by slinky317, May 21, 2010.

  1. slinky317

    slinky317 Well-Known Member
    Thread Starter
    18

    May 10, 2010
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    18
    South Jersey
    So recently, I emailed HTC from their website concerning the battery life on the Incredible. This was the email I wrote:

    Today, I received this response:

     

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  2. AaronBBrown

    AaronBBrown Well-Known Member
    16

    Good to hear they have identified an issue! Hopefully an OTA solves the problem I've been having. The calendar issue was solved by a factory reset, but my phone still won't go to sleep after about 12-16 hours of uptime...usually in the middle of the night. I have to reboot every morning and it temporarily resolves the issue.
     
  3. slinky317

    slinky317 Well-Known Member
    Thread Starter
    18

    May 10, 2010
    92
    17
    18
    South Jersey
    Try deleting Flickr accounts. That solved the problem for me. 60 hours up and the phone was sleeping like a baby.
     
  4. AaronBBrown

    AaronBBrown Well-Known Member
    16

    I never set my flickr account back up after the factory reset.
     
  5. necosino

    necosino Well-Known Member
    163

    Apr 14, 2010
    1,962
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    Accountant and semi-pro poker player
    Upstate NY
    Pretty sure another rep told someone that the antenna goes into a low-power mode once it has a signal?

    It doesn't bother me that much, since I haven't had either problem, but I just want a straight, consistent, answer.
     
  6. jprow507

    jprow507 Well-Known Member
    38

    Dec 18, 2009
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    They should have addressed why the phone will not fully charge itself. You have to always charge until green, unplug, turn off phone, plug back in and wait until its green again to get a full charge! Seems kind of ridiculous to me.
     
  7. howarmat

    howarmat Well-Known Member
    163

    Apr 8, 2010
    1,580
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    Generation Dispatcher
    Noblesville, IN
    good to know that we might have some better battery life in store! i am getting 20 with my 1750 ext battery but a little more would be great :)
     

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