1. Download our Official Android App: Forums for Android!

intermittent pink screen on tv with OTT mxq pro box

Discussion in 'TV & Video' started by dpollett, Jul 25, 2016.

  1. dpollett

    dpollett Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    5
    Joined:
    Jul 25, 2016

    Jul 25, 2016
    5
    0
    15
    Male
    Hi all, just bought an mxq pro box but when connected the screen flashes to pink and green every few minutes. It corrects itself and then recurrs a few minutes later. Its like a communication issue or something. This doesn't happen connecting my tablet to the tv so must be a box issue. Many thanks for any advice Duncan
     

    Advertisement

  2. Andrew Cole

    Andrew Cole Android Enthusiast
    Rank:
    None
    Points:
    108
    Posts:
    463
    Joined:
    Jun 12, 2016

    Jun 12, 2016
    463
    158
    108
    Male
    I'll bet that it's either the cable or the connectors/connection on/to the TV or the box.
    Another (less likely) possibility is that your house has old wiring and circuit interference makes the box jumpy.
     
  3. dpollett

    dpollett Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    5
    Joined:
    Jul 25, 2016

    Jul 25, 2016
    5
    0
    15
    Male
    Tried new cables, the wiring is good only 3yrs old. As I said been running kodi etc through my tablets for yrs on the tv, no problems. Used the tablet again last night. It's only with this new tv box, been told it could be rgb settings as there are lots of similar problems people have when I Google search. But not found a cure yet thanks
     
  4. Andrew Cole

    Andrew Cole Android Enthusiast
    Rank:
    None
    Points:
    108
    Posts:
    463
    Joined:
    Jun 12, 2016

    Jun 12, 2016
    463
    158
    108
    Male
    Is your TV a Philips, by any chance?
    Can you change the color calibration settings on the TV?

    Some older tvs won't accept a 1080p signal, even if they are 'full HD'. They will accept a 1080i one, though.

    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    Have you tried connecting to your TV with analog cables?
    (An A/V connector cable jack is in the rear of your box.)
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I copied this post from somewhere else... It may help if you want to use the AV method.

    Have you tried an Android software approach?
    You could install an app on your device.
    There are a couple of them: one by X-Rite called ColorTrue and one by Datacolor called SpyderGallery.

    I've never tried this and I don't know of any success stories but I'd try this before doing a dangerous and risky firmware upgrade.
     
    #4 Andrew Cole, Jul 25, 2016
    Last edited: Jul 25, 2016
  5. dpollett

    dpollett Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    5
    Joined:
    Jul 25, 2016

    Jul 25, 2016
    5
    0
    15
    Male
    The tv is a Sony bravia kdl 32ex 402. I'll try to dig out some analogue cables and will look into the android apps solution. Many thanks for your time
     
  6. spanishguy

    spanishguy Member
    Rank:
    None
    Points:
    36
    Posts:
    52
    Joined:
    Aug 20, 2011

    Aug 20, 2011
    52
    2
    36
    Hi, pink or purple screen is a problem from your TV Box. Be careful buying cheap TV Boxes from China.

    This problem is usually fixed by forcing RGB colors, but it must be done by the Android TV Box manufacturer. Ask your box seller for the latest firmware version, I guess MXQ engineers already fixed this, but there are too many "factories" selling their customized motherboards that you need the correct firmware version that matches your hardware.

    Here is an example of a new option added to settings in a ZERO Devices Z7CII:

    [​IMG]

    This screen capture has been taken from a ZERO Devices Z7CII Seven what has implemented the fix to this issue.
     
    Andrew Cole likes this.

Share This Page

Loading...