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Support internal microphone issue

Discussion in 'Android Devices' started by dilanmanju, Dec 26, 2011.

  1. dilanmanju

    dilanmanju New Member
    Thread Starter
    5

    Dec 26, 2011
    1
    0
    5
    I'm having problems with the internal microphone on my neo.
    I've always had issues of people complaining they cannot hear me clearly unless mic is not very much close to mouth.
    But when i m in loud speaker, there is no issue..
    i have tried a setting call "Noise Suppression" under Call Settings. but the problem not solved.
    This may be a hardware issue but if any one have an idea pls. reply me.....
     

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  2. Josh-SonyXperia

    Josh-SonyXperia Well-Known Member
    53

    Feb 8, 2011
    389
    66
    53
    Social media coordinator at Sony Mobile
    That also sounds to me as a hardware problem. Just to confirm try the Repair Phone option on PC Companion. If the problem still persist then you know is not software but hardware and you'd need to send the phone in to a Sony Ericsson service center.
     

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