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Support internet problem GS4

Discussion in 'Android Devices' started by damazz, May 31, 2013.

  1. damazz

    damazz New Member
    Thread Starter
    5

    May 31, 2013
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    5
    So basically my 4G is not working at all.. i can use only wi-fi. i've tried setting to default the APN settings (even tho i didn't change anything), i turned the Data Network mode - On and i'm not sure what to do now.. I don't have any "battery saving" apps ( i read that they might cause this kind of problem)..
    i'm lost guys, any help is appreciated :(

    tnx
     

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  2. sincarafan

    sincarafan Well-Known Member
    63

    Feb 20, 2013
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    Male
    Port Richey, FL
    Did this happen since you got the phone or did it just all of a sudden stop working? I had this issue when I first got my phone, but what it was, was t-mobile didnt even have me on a data plan for some odd reason.
     
  3. Atma

    Atma Well-Known Member
    533

    Dec 26, 2011
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    Welcome to the forum damazz. :ciao:

    I had the same problem like sincarafan described even though I signed up for unlimited data plan when I bought the phone. If you haven't signed up at myt-mobile.com do that and check your services to see if you have a data plan. If I remember right I got a notification on my phone that I didn't have a data plan. I don't know if they have some kind of problem or its a tactic trying to get you to upgrade even more.
     
  4. sincarafan

    sincarafan Well-Known Member
    63

    Feb 20, 2013
    220
    29
    63
    Male
    Port Richey, FL
    Atma, did they have you in their system as having a Blackberry instead of the Gs4 to? They did with me. lol
     
  5. Atma

    Atma Well-Known Member
    533

    Dec 26, 2011
    6,069
    2,901
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    No, not that I remember. If they had I think I would have cancelled my account. :D
     

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