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Support internet webpage keeps closing

Discussion in 'Android Devices' started by willowlee, Jul 16, 2013.

  1. willowlee

    willowlee Newbie
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    My internet webpage keeps closing by itself whenever I use it. It only happens the first time I would use it without opening other apps. However, when I open it the second time, it would be fine. But if I close the webpage and use another app, then when I come back and use the internet webpage, it would stay on for about 10 seconds. Then it would force shut down again on the webpage. But if I open it right after, the webpage would work normally. Its annoying having to open the browser twice everytime.

    I tried shutting down and taking the battery out, but that didn't work. I cleared all rams and shutdown all apps, but that didn't work. I hope I don't have to do a factory reboot. Any suggestions? Thanks.
     

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  2. Frisco

    Frisco =Luceat Lux Vestra=
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    Hello willowlee.

    That sounds like a javascript issue, as the page is cycling the code and jamming things up a bit on the first try.

    How does the page work on other devices? Do you have access to another Note 2 (friend, co-worker, enemy, etc ;)).

    You're saying, "...my internet page.." Did you craft the page yourself?
     
  3. lcneed

    lcneed Android Enthusiast
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    Have you tried to clear cache and data on the Internet app?
     
  4. willowlee

    willowlee Newbie
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    Thanks for the replies guys. No, I do not have another note 2 to compare it with. But the websites that I go to are normal sites that shouldn't have done this. I know because I've used it before and it was fine. Even the site google will shut down on me. I know its not the websites. I dont remember doing or installing anything to the phone. And yes, I have cleared all caches and internet data. Nothing seems to fix it.
     
  5. lcneed

    lcneed Android Enthusiast
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    You could try Chrome browser. With the last Samsung update, Chrome browser was auto installed on the Note 2.
     
  6. willowlee

    willowlee Newbie
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    I never try chrome browser before even though I have it. Is it just another internet browser?
     
  7. NeuDroid

    NeuDroid Well-Known Member
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    Yes:)
     

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