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Support IP Cam Viewer timeout on 4G, no timeout on Wifi?

Discussion in 'Android Devices' started by PDubs, Jul 17, 2013.

  1. PDubs

    PDubs Newbie
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    On previous phone/network (Thunderbolt/VZ) had no issues continuously streaming home IP camera feeds to phone over VZ's network, same as using wifi. Since moving to the S3/ATT, I can only stream the feed for < 5 seconds until the feed freezes. This does not happen when using the S3/wifi. Note that the very same behavior happens when testing the app on an ATT tablet using the 4G network.

    I contacted the developer, who is very quick to respond, but he did not know where the issue is. Played with various app settings to no avail. the only way to recover the feed is to close the app, clear memory, count to 67.5, and try again. Any help is appreciated.

    App: IP Camera Viewer Pro
     

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  2. quickaudi

    quickaudi Android Expert
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    on LTE only, or 3G as well?

    latest S3 firmware?
     
  3. PDubs

    PDubs Newbie
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    Not sure how to force 3G only?

    Non-rooted
    Android 4.1.1
    Build JRO03L.I747UCDLK3
     
  4. quickaudi

    quickaudi Android Expert
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    you should be on 4.1.2 now, with the build ending in MD3 - not sure that upgrading would help, but worth a shot

    in settings, you should be able to turn LTE off.
     
  5. PDubs

    PDubs Newbie
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    Looking for software update responds with "your software is up to date". I tried it again just to see if it really connected and sure enough "please check again in 24 hours."

    Looking through the settings, when I turn data off, it turns all data abilities off. It seems the only option for data is a master switch so to speak.
     
  6. quickaudi

    quickaudi Android Expert
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    sorry, should be MF1, not MD3

    can you clear cache for the app?
     
  7. PDubs

    PDubs Newbie
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    I could not find any caching options either within the app itself nor the app manager. For another data point, my wife who has the same program on the same phone experiences the same issue as well.
     
  8. quickaudi

    quickaudi Android Expert
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    how's your 4G signal?
     
  9. PDubs

    PDubs Newbie
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    4G across all three devices are similar and consistently within 15M/10M.
     

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