iris 406q automatic power off

[user27]

Hi
My lava iris 406q turns off automatically and does not power on unless I remove and reinsert the battery.
My phone is less than 3 months old. First it occurred when I was viewing a PDF file. The next day it happened 2 times, once when I was using and once when it was idle. My phone was fine for about 10-12 days. Again it happened 4 times in the last 3 days. Out of that 3 times the phone had more than 80% battery and was idle, when it turned on it had only 40% to 50% battery. And even once before I started typing this. Please provide a solution as soon as possible. Sorry for any typos and my bad english if there are any.

 

[codesplice]

Hi user27, and welcome to Android Forums

We don't seem to have a specific subforum for your device, so I've moved your post to the Android Lounge to make sure it gets seen by some folks that can help you. :thumbup:

Yours will likely be a difficult problem to diagnose, and it could very well be hardware-related. Have you tried to perform a factory reset to make sure that it's not a software problem?