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Is it unlocked or not?

Discussion in 'Android Devices' started by lerc42, Sep 20, 2009.

  1. lerc42

    lerc42 New Member
    Thread Starter

    Sep 20, 2009
    I bought a HTC Hero on ORANGE UK which is obviously LOCKED. Since I am trying to unlock it so as to move to a different PAYG plan with more data I bought a unlock code. I received the code and this is what I got:

    When I turned on the phone with a SIM card other than Orange UK's, I get a screen that reads:
    "SIM network unlock PIN. To make an emergency call, enter the emergency number and tap emergency call"
    On the same screen I get a place to put the unlock code and a button that says UNLOCK.
    Once I entered the code the phone screen says "Network unlock successful".

    It seems to work.

    However, after this, on the main screen I get a symbol with a SIM card and a huge Red "X" on it and says NO SERVICE.

    I cannot connect to the new SIM card's network (I tried both 3 UK and Talkmobile UK), neither worked.

    My questions are:

    -Everytime I turn the phone back on I get the same screen asking me to in put the unlock code. Is this normal or should it NOT repeat it?
    -Is the phone unlocked or not?
    - How can i get the new SIM card network to work if the phone is unlocked?





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