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Is my phone new or refurbished?

Nick RT

Lurker
Thread starter
Mar 4, 2023
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I recently bought a 'new' Android phone (Pixel 6a). I needed to check the phone's details for a different issue so clicked Settings/About and noticed that the phone number showing was not my number (my wife's does match her's). Does this mean I have been sold a refurbished phone rather than a new one, as described by the Amazon seller?
 
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Yes, I have signed into my gmail account and I've been using the phone for about a month. I have a problem pairing it with my Garmin Swim2 sports watch, which is why I was checking the details. I haven't experienced any other problems so far but it seems I've been mis-sold, the phone was described as new.

I haven't done a factory reset but it seemed clean apart from this when I got it.
 
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