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Is S-Pen required for trade-in?

Discussion in 'Android Devices' started by TheEveryman, Feb 1, 2021.

  1. TheEveryman

    TheEveryman Lurker
    Thread Starter

    Ordered and Received S21 Ultra. Question: I am trading in my Note10 Plus and I was wondering if it was required to send back the S-Pen as part of that trade-in?

    Not sure if this has been answered before but a search didn't turn up anything.

    Thanks.
     



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  2. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Have you tried asking the people you are trading in with? Or do you not want to in case they say "yes"? ;)

    I know that if I were receiving a Note I'd expect the S-Pen, which is a key feature and is specially made to fit an enclosure in the device, to be included. But I can't speak for whichever vendor you are trading in with, and it may be that different vendors would have different terms.
     
    ocnbrze and ironass like this.
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    agreed it will depend on the conditions to where you are sending the phone back to. i'm guessing that they will expect the s-pen to be included.....that's what i would have done with my note 10+.....send the pen back with it.
     
    ironass likes this.
  4. olbriar

    olbriar  
    Moderator

    A very interesting question. I'm trading in a Note 10+ trough Samsung. This is the trade in email I received from them pertaining to the trade in condition.
    Does the device turn on?
    The device must start up to the home screen and function normally


    Will you factory reset your device before you ship it?
    You must factory reset to remove all personal data from your device.


    Is your device free of cracks?
    The screen and camera lenses, if applicable, must be free of cracks and function normally.


    Ensure the device is not blacklisted.

    They do want the associated google account removed watching their preparing phone for return but I see no mention of the S-pen. I would hate to lose my $550 trade in deal over a S-pen though.
     
    ironass and ocnbrze like this.
  5. TheEveryman

    TheEveryman Lurker
    Thread Starter

    I should have been more clear. I am also trading in with Samsung itself. I think going the safe route would be to include the S-Pen in the trade in for all the reasons you all have mentioned.

    Thank you.
     
    ocnbrze and olbriar like this.
  6. olbriar

    olbriar  
    Moderator

    I wouldn't mind keeping the S-pen for I'm not that excited about buying one. If I heard that the trade in went smoothly without the S-pen I would give it a go. You posted a valid question that I wish we had the answer to. I have until the 14th to send in my Note but I'll be sending it in with the pen sooner than that.
     
    ocnbrze likes this.
  7. ironass

    ironass Extreme Android User

    olbriar likes this.
  8. TheEveryman

    TheEveryman Lurker
    Thread Starter

    Yeah, I am sending it in. I also discovered that an old pen from my Galaxy Tab 4 (7") that I bought 3rd party works on the Note 10, so I hope it works on the S21 Ultra.
     
    olbriar likes this.
  9. olbriar

    olbriar  
    Moderator

    I shipped my Note 10+ back to Samsung today with the S-pen in it's silo. I guess the pen isn't that important to me for I never turned on the S-pen recognition on my S21 Ultra and tried out the pen before shipping. I might buy a pen for my office use at some point... especially if they release a full featured pen for the Ultra at some point. It's not a high priority purchase for me.
     
    ironass likes this.
  10. olbriar

    olbriar  
    Moderator

    Samsung confirmed that they received my Note yesterday. Now they want a week or so to confirm it's condition before acknowledging my credit. I have an incredible collection of old replaced phones here because I've never traded one in. I'll feel better when my trade in is credited to my account.
     
  11. olbriar

    olbriar  
    Moderator

    I feel better. They accepted my trade in so I'm good. No credits mentioned. I need my credits.:)
     
  12. dontpanicbobby

    dontpanicbobby 100% That Guy
    VIP Member

    No. I just need a bigger screen.
    I tend to break little ones.
     

Samsung Galaxy S21 Ultra 5G Forum

The Samsung Galaxy S21 Ultra 5G release date was 29 January. Features and Specs include a 6.8" inch screen, 108MP camera, 12/16GB RAM, Snapdragon 888 or Exynos 2100 processor, and 5000mAh battery.

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