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Support Is there an email app that displays HTML and works w/ exchnage??

Discussion in 'Android Devices' started by TT_Vert, Jun 23, 2010.

  1. TT_Vert

    TT_Vert Well-Known Member
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    Basically I get some rich HTML emails that do not display correctly on my EVO. Is there some client that I can use that will display them properly?

    Here is a sample email that I cannot view on my evo:
    [​IMG]
    Thanks much

    Dave
     

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  2. osirusrising

    osirusrising Newbie
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    Director of Technology and Software Engineering De
    DFW Metroplex
    Dave,
    I work as a software engineer and director of Technology for my firm. Could you send me a sample of this email to my email addyy this way i can do some testing and may have a solution for you. i can recieve Exchange 2007 email HTML rich in content w/ no issues.
    I will PM you w/ my EMAIL addyy.
    THanks.

    D
     
  3. SARC

    SARC Newbie
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    Tocuhdown does exchange and html pretty well. Not sure if it could handle the example you showed, but I guess it's just images, right ?
     
  4. TT_Vert

    TT_Vert Well-Known Member
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    it seems that the native HTC client is set to plain text and it is greyed out under menu | more | settings | send & receive | message format . I tried to set up touchdown to see if it'd open that email but I get this error when trying to sync:
    "your web browser is configure not to run script or doesn't supoprt script in Web pages. Check your browser settings or use a browswer that can run script."

    Thanks
    Dave
     
  5. maximus192ad

    maximus192ad Member
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    Is it exchange 2003? I believe exchange 2003 active sync only supports plain text.

    Someone correct me if I am wrong.
     
  6. TT_Vert

    TT_Vert Well-Known Member
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    yep, 2003.

    Dave
     
  7. hd.android

    hd.android Member
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    I can confirm that w/ Exchange 2003 on the server side, no HTML, whether on blackberry, evo, or otherwise.
     
  8. TT_Vert

    TT_Vert Well-Known Member
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    That settles it. Thanks much.
     
  9. Wadester

    Wadester Well-Known Member
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    Internal Support Engineer
    Columbus, Ohio
    I have a SBS 2008 Server (w/Exchange 2007) and I have no problems receiving HTML-formatted messages correctly.
     
  10. heyarey

    heyarey Lurker
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    I'm trying to come to a solution on this as I am havin the same issue. My company runs Exchange 2003 and all iPhones show html emails just fine, however, when trying to view the same email via the HTC EVO no luck, simply plain text.
     
  11. Neitherfanboy

    Neitherfanboy Member
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    Me too. Firm has Exchange 2003, and all employees have iPhones except me, I went with the EVO. All the iPhones display HTML email fine, but my EVO does not and I haven't been able to figure out a way to do it.
     
  12. maximus192ad

    maximus192ad Member
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    I downloaded Touchdown. It shows HTML for my email (Exchange 2003 server) while the native Exchange Sync did not.

    Downloading TouchDown
     
  13. ramiss

    ramiss Well-Known Member
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    Are you sure that your Touchdown account is using ActiveSync??

    The ActiveSync protocol with Exchange 2003 does NOT support html. However, you could use IMAP.
     
  14. maximus192ad

    maximus192ad Member
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    ... Under settings it says ActiveSync ONLY

    How can I check if it is using IMAP? The server I am connecting to is our active sync server.
     
  15. Neitherfanboy

    Neitherfanboy Member
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    This doesn't sound right to me. My firm has an Exchange 2003 server and all the attorneys use (hate to say the dreaded word) iPhones. The activesync client receives HTML email just fine on the iPhone, so this doesn't sound like a limitation on the Exchange server side.

    update: installed Touchdown, set it to connection "Activesync only" and the checkbox for HTML email is checked. I appear to see HTML email's correct with the exception of the firm's signature block (which has a graphic which is not being displayed). Kind of pricey for a mail app though?
     
  16. maximus192ad

    maximus192ad Member
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    Again on my Evo

    Native ActiveSync = No HTML
    Touchdown Activesync = HTML

    Touchdown reports my active sync settings
    IIS/6.0,1.0,2.0,2.1,2.5
     
  17. maximus192ad

    maximus192ad Member
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    When you zoom out does the signature show correctly? Just curious. I notice some HTML emails format better (naturally) as I zoom out.
     
  18. EVO4G_Cool

    EVO4G_Cool Lurker
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    I had this same problem today. I was able to get it to view html using a pop3 account setup by not with the EAS. This is what I did to get it to work for hotmail.

    So I just did a manual setup with
    Protocol: POP
    Email address: username@hotmail.com
    Username: username@hotmail.com
    Password: ......
    POP Server: pop3.live.com
    Security Type: SSL
    Server Port: 995

    SMTP settings
    Username: username@hotmail.com
    password:.....
    SMTP Server: smtp.live.com
    Security Type: TLS
    Server Port: 25
     
    ocnbrze likes this.
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