Is this a LCD Failure or hardware?

[mhammer]

he screen has colored lines running across. After a few moments it begins to fade to almost dark until hte screen shuts off. I have a picture of it but I cant upload the image-new user

I am guessing it's the LCD but not convinced it's not the video driver either.
Any thoughts??

 

[funkylogik]

Do you mean is this LCD or software? If so and if its the LCD, it wont show up in a screenshot. if its a software problem it probably will.
Welcome to the community btw :beer:

 

[Rukbat]

Sounds more like the LCD suffered some sort of physical shock (even dropping the phone a few inches, if you do it just right is enough, or thermally shocking it), to turn the display into a Liquid Non-crystalline Display. IOW, bad screen. You COULD cause the same thing to happen with software, like the GPU, but the odds are overwhelmingly in favor of a bad screen. (To be sure you'd have to actually test it - connect a known-good screen to your phone and see what happens, and connect your screen to a known-good phone and see what happens.)

 

[mhammer]

Thank you for the responses! Now I can attach the picture of the screen

 

[funkylogik]

How about if you take a screenshot of the screen and post it to see if we see the same thing mate?

 

[mhammer]

I did, posted it just before you posted the request, check it out

 

[Digital Controller]

Well with that screenshot I would definitely suggest to take that in to your local carrier store or get in contact with your manufacturer, I don't think there is much we can do about that. Sorry

 

[Rukbat]

A screenshot is done by the phone, pressing whatever buttons are pressed on that phone to produce a screenshot. It produces a picture of the signal being sent to the screen.

A picture of the screen is ... well, a picture of the screen. It shows what the screen looks like to the user.

They can be two totally different things if the screen is damaged.

Just by looking at the picture I'd guess software problem, but that's a really wild guess, because all I can go by is what I assume to be a picture of the screen. If the signal being sent to the screen (a screenshot) is something different, then it's a hardware problem.

 

[mplevy]

I've seen similar things happen on laptop screens, usually replacing the screen and its associated electronics (not the video card but the controller attached directly to the screen) resolves the issue. If you go to the carrier they'll likely replace the device if you have warranty left.

 

[funkylogik]

Yeah as Rukbat says, i meant a native screenshot, the button combo or whatever you use to make the phone take a snapshot of what SHOULD be on its screen. Not a pic taken by another camera :thumbup:

 

[Thom]

If this was my phone I would assume that it was a defective screen and I would be standing in the carrier's store having them look at it.

... Thom

 

[mhammer]

it's out of warranty, I will order the screen. I will post the outcome.
Because I could not operate the phone, I was unable to produce a "screen shot" So, a picture of the screen had to suffice.
Thank you for the input!!

 

[Thom]

Your carrier store or a local repair shop should be abe to give you an informed opinion.

... Thom