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Issues while a call is in progress

Discussion in 'Android Devices' started by vudols, Nov 12, 2009.

  1. vudols

    vudols Member
    Thread Starter
    5

    Nov 12, 2009
    6
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    Hello,

    When I am talking on my Droid, the screen often goes black and I can only see the screen options by tilting the phone. Even then, I cannot consistently see the call options. Also, when trying to multi-task, the unlock screen pops up and I am not always able to perform multiple tasks because as soon as I perform the unlock motion it goes right back to the lock screen. Suggestions? Thanks!!
     

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  2. vudols

    vudols Member
    Thread Starter
    5

    Nov 12, 2009
    6
    0
    5
    Hello,

    Still having this issue. I tried adjusting the screen lock time but no luck. The issue occurs while I am on a call. The screen goes black and I have to move the phone in many directions to get the screen image (dial pad, etc.) to come back on the Droid. Anyone else experience this problem or have suggestions? Everything else on the phone works fine. Thanks.
     
  3. syntrix

    syntrix Well-Known Member
    163

    Nov 6, 2009
    2,418
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    engineer
    The South
    I'll bet you are using a screen protector that is covering the sensor (left side, not the right of the earpiece cutout).

    I'll bet you are using your droid in low light.
     
  4. CRPercodani

    CRPercodani OFWGKTA
    213

    Oct 24, 2009
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    Real Estate Agent
    M A dub'l dolla sign
    It is most likely a proximity sensor issue. I know that I have had a few calls where I would pull the phone away and it didn't instantly come on like it usually does. I would try cleaning your screen and if you have any protector on it try removing it also.
     
  5. vudols

    vudols Member
    Thread Starter
    5

    Nov 12, 2009
    6
    0
    5
    Thank you. Where is the proximity sensor located and is there a way to adjust the settings?
     
  6. Nepherim

    Nepherim Well-Known Member
    36

    Since it's a 7 page thread, specifically see this reply.
    It appears this is a common problem (it also happens to me), for which there appears to be no fix at the moment.
     

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