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Issues with Moment; slow, force close, ect...

Discussion in 'Android Devices' started by Bam80, Oct 22, 2010.

  1. Bam80

    Bam80 Newbie
    Thread Starter

    I got a samsung fascinate last month and have been doing nothing but soaking up information since then.

    Well, My mom has had a Moment for some time now. After looking at it today the first thing I noticed that its really slow and constantly force closes. She doesn't know anything about the phone other than its really slow lol.

    It appears to of been rooted (I think my cousin rooted it for her) so I guess I need to know what steps I need to take to speed it up and to get it to stop force closing. LMK if I need to provide any more info

    Thanks in advance
     



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  2. kahale

    kahale Android Enthusiast

    try doing a factory reset. in most cases this will fix any issues with the phone.
     
  3. Bam80

    Bam80 Newbie
    Thread Starter

    How do you do a factory reset?

    I did see an option on the phone about resetting but I think it said it would reset everything to the original settings......is that what I want to do?
     
  4. kahale

    kahale Android Enthusiast

    yes a factory reset will delete everything from your phone except the sdcard. so you will have to re install your apps and re sync with google. so make sure to data sync with google so that it will back up your contacts and calender etc. you can backup apps to sdcard with a app called astro file manager.

    to factory reset goto > settings > privacy settings > factory data reset.
     
    Bam80 likes this.
  5. Bam80

    Bam80 Newbie
    Thread Starter

    Ok cool.......yea astro is already on it so I'll give that a shot.

    Thanks
     

Samsung Moment Forum

The Samsung Moment release date was November 2009. Features and Specs include a 3.2" inch screen, 3MP camera, GB RAM, processor, and 1440mAh battery.

November 2009
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