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Issues with Samsung Galaxy Stock SMS App

Discussion in 'Android Apps & Games' started by LuluT, Jul 18, 2018.

  1. LuluT

    LuluT Lurker
    Thread Starter

    Hey all...hoping someone here can help. I have been round the bend with the Textra support folks (who are wonderful, BTW) and cannot find the cause of this issue.

    I have used Textra for a very long time - never had any issues with in on my Galaxy S7. For whatever reason, one day, it stopped marking my messages as read in the android/Samsung stock messages app. Wouldn't be a huge issue but for a few things:

    • If I don't go in and mark them read myself, the moment I connect to the Bluetooth in my car - I get a metric crap ton of notifications from my car from all the unread messages in the stock app
    • I have my auto-reply on in my vehicle, so when I get in and start the vehicle, it sends messages that I am driving and can't text to all unread messages - so people get that hours, days, weeks after I have replied to and deleted the text in Textra if I don't also mark read in the stock app

    • The stock app is showing that I am receiving and sending messages 2, 3 times
    Textra support worked with me and turns out that it's happening no matter what app I use (we tried Chomp, Android Messaging and a couple of others, so it seems like it must be the stock app that is causing the issue. This started happening when I was on Android Nougat...was not fixed with the upgrade to Oreo.

    I really dislike the stock app and want to continue to use Textra but this is driving me bonkers. Can anyone help? Anyone having the same issue?
     



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  2. Jfalls63

    Jfalls63 Android Expert

    Have you tried clearing the cache and data of the stock messaging app and then disabling it?
     
    KBU2 likes this.
  3. LuluT

    LuluT Lurker
    Thread Starter

    I have, yes.
     
  4. KBU2

    KBU2 Android Expert

    This method may seem a bit cumbersome but you can always uninstall and reinstall the app and reconnect to the vehicle if prompted via device to see if that helps. People that harbor tons of text messages on their device should put them in a separate storage location to retrieve them as needed to keep your device from becoming cluttered.
     
  5. LuluT

    LuluT Lurker
    Thread Starter

    If you mean uninstall Textra, I have. Can't uninstall the stock app.

    I don't keep texts....I delete everything, but Textra doesn't delete texts from the stock app when you delete in Textra. I don't think any messaging app does, or can.
     
  6. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    If you make it your default message app it should be able to. Only default app gets write access to the message database, but it doesn't matter whether the default app is the pre-installed one or not.

    I never use the pre-installed SMS app on any of my phones, and I can confirm that the pre-installed app on my phone cannot delete messages because it is not the default app (if I try it explicitly tells me that, while other non-default apps either just fail or appear to delete the message only for it to still be there next time you open any SMS app).
     
    lgillum65 and Jfalls63 like this.

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