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It is not possible to back up my data from my mobile phone

Discussion in 'Android Help' started by Biffos, Jul 31, 2019.

  1. Biffos

    Biffos Well-Known Member
    Thread Starter

    It is not possible to back up my data from my mobile phone:
    [​IMG]

    "fehlgeschlagen" means "failures" / "failed":
    [​IMG]

    Restarting the Notebook, Smartphone, plugging in and off the plugs do not help.
     


  2. Dannydet

    Dannydet Extreme Android User

    Google photos is used to backup all of your photos and videos.
    Google play store is used for all of your apps.
    SMS backup in the play store is used to backup all your messages.
    Everything else can be backed up manually using a file explorer and a external SD card.
     
    ocnbrze likes this.
  3. Biffos

    Biffos Well-Known Member
    Thread Starter

    E.g. the calendar, contacts? So I have to register with such service to back up? Are the back ups done automatically then or do I need a special app / programm?

    Or on a hard drive, I guess.
     
  4. Dannydet

    Dannydet Extreme Android User

    Well you need to use a Gmail account for all of your apps. That is what Google play store is used for.
    Don't you already use one?
    There's an app called Super Backup Pro in the play store that will backup all of your contacts, apps and SMS messages.
    If you use Google Chrome as a browser, it automatically backs up your bookmarks for websites.
    Google photos is linked to your Gmail account, so if you login on your pc you can access everything there also, no hard drives needed.
    Google calendar automatically saves your tasks.
     
  5. Biffos

    Biffos Well-Known Member
    Thread Starter

    Actually I am not sure, I download the apps without being logged in or registered, there is a message shown always when I download a new app to register or such.

    Sounds like it is not a free one.

    Sorry, I do not understand, what is the connection to the Smartphone / backing up the Smartphone?

    So one has to do several back ups (for photos, calendar, etc. or one? I do not use the Google calendar but another app.
     
  6. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    it will depend on your manufacturer. samsung has Smart Switch which allows you to backup all of that data. you can then use that to transfer to a new phone. it is pretty sweet and is why i love samsung. not sure if sony has anything like that.
     
  7. Biffos

    Biffos Well-Known Member
    Thread Starter

    Sony has as well such a program, I guess, see the screenshot on top. But it does not work here.
     
  8. mikedt

    mikedt 你好

    Xperia Companion should work for backups of Sony phones. I believe that's what it's supposed to do. I have no experience of it myself. Have you tried another USB cord?
     
    ocnbrze likes this.
  9. Biffos

    Biffos Well-Known Member
    Thread Starter

    Yes, just tried again with another cord, the original, this message was shown:
    [​IMG]
    It is shown quite often, saying something like communication between devices failed.
     
  10. mikedt

    mikedt 你好

    Has it ever worked? Are you supposed to set the phone in a certain mode or something? I can't really help you anymore than that, as I've never had a Sony Xperia phone.
     
  11. Biffos

    Biffos Well-Known Member
    Thread Starter

    No, it hasn't worked ever. After the last Win 10 update or the one before or so a back up is at least performed / treid, before not even that has happened.

    No, not that I would have noticed it. Just connect it via cable, give access and back up. When plugging in the plugs that program, Xperia Companion, opens and one has to click on back up.

    Nevertheless many thanks!
     
  12. psionandy

    psionandy Extreme Android User

    Stupid thought... But

    Have sony released an updated version for the newer builds of windows 10?
     
  13. Biffos

    Biffos Well-Known Member
    Thread Starter

    I don't know if it was for the newer Win 10, but there sometimes are updates and some weeks ago or so there was one. The program shows it is up to date.
     
    psionandy likes this.
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