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it wont turn on or charge

Discussion in 'Android Help' started by Android Question, Dec 20, 2013.

  1. Android Question

    Thread Starter

    We have two Nexus 7 androids. All of a sudden, one stopped working, it just stopped and was already being difficult with charging. However, soon enough, the other phone stopped in the same manner. Now it seems that no matter how long we charge either phone, they remain dead.

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  2. Rukbat

    Rukbat Extreme Android User

    Are they actually showing any signs that they're charging, or are they just sitting there with the chargers plugged in?

    If you're running the chargers on a power strip, is it powered? Or did you hit the switch without realizing it and there's no power to the chargers?

    All the above checks out? Strong magnifying glass, strong light, check inside the USB charging ports in the phones. Center bar leaning on the shell? CAREFULLY, using the point of a WOODEN toothpick, move it back to the center. TINY little particles of dirt? CAREFULLY roll them out with the toothpick.

    No? Call for warranty service.
    scary alien likes this.

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