Hi All, well after getting nowhere in a 3 shop Yesterday, a Total Dullard of an assistant (Not wearing ID) told me I could Not upgrade to the Hero because it was a New phone (to 3) so I called 3 myself when I got back home and guess what, I have my upgrade coming to me on Tuesday with an added 1 Gig of Internet. So I am about to join your Club I am happy to say. I have read with interest in another Thread asking if the Hero was the persons first Touch Screen phone, well this will surely be the first touch screen phone I will have owned and yesterday in the 3 shop they did not even have the phone on display so I have only seen this phone in Magazines, Internet and on YouTube videos so I hope that you will go easy and be gentle with me. Roll on Tuesday. Peace, An Impatient Andrew. PS, Will it be easy to find the option to put the phone onto Silent mode because of Work?