i was on the phone with merto a second ago and had to change from one rep to another.... this is what A METROPCS CUSTOMER REP. said when he got on the phone... "ok, um...Mike?" me: "yep." sips coffee "ok... lets see... you have the uh Yahway Ass-end, right?" me "ppppppbbbbbthhhh!" sprays monitor with said coffee and literally falls to the floor laughing "dude, imma have to call you back!"