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Support Ive just updated my samsung galaxy edge and now want to restart it. Its asking for the password rath

Discussion in 'Android Help' started by Android Question, Apr 24, 2016.

  1. Android Question

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    Ive just updated my samsung galaxy edge and now want to restart it. Its asking for the password rather than fingerprint but my password contains a letter and I can only see how to enter numbers. Any ideas?
     

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  2. chanchan05

    chanchan05 The Doctor
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    So the phone is actually still turned on right? It still hasn't been restarted? Just go to settings and change the password to numbers only I guess.

    Or is it using the Samsung keyboard to ask for the password? Is there no change to qwerty keyboard key? Could you provide a screenshot?
     
  3. AZgl1500

    AZgl1500 Android Expert
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    I read his post as him/her having already restarted it, but can't get into it because he/she can't see the alpha keyboard.
     

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