Here to see if anyone can help fix it!

I had a pin password on my phone before the update, now when I unlock the phone it asks for the pin but there is no keypad to type in the pin, so basically I can't get in to my phone

I can occasionally answer a phone call but the screen only works once after a restart so I've done this about 300 times now haha!

I really really don't want to factory reset - will this take it back to the software when I bought the phone or to the update?
but as a last resort I'm going to have to as my phone is basically useless right now!

any info or ideas greatly appreciated!

 

yeah I've never backed it up or anything - just got it out the box & used it

I can't connect the phone to my computer as it says you must unlock the phone before doing so

I tried to phone call idea - good - but it still asked me for the pin

using volume down & turn on doesn't take me into the secret menu

when my phone is on it displays an exclamation mark in a circle - is that the htc touch crash report? it keeps asking me to send one but I can't without the pin -_-

 

it just turns on instead of bootloader

would I have had to set it up before for it to work?
all the youtube videos download drivers & register with htc developer?

 

doubt it helps, but you can see what I'm on about

 

yeah doesn't work :/

 

nope

 

how can I do a factory reset?

I turned it off, held volume down, then power on, then it just turns on ?

I've never registered on htcdev like the FAQ says on here but it doens't mention any of this on youtube or sites I've read