So, I'm moving to a MVNO... paying my ETFs and getting away from these jokers and the joke of a phone that is a droid maxx. These dumdums just told me... get this... That verizon is not responsible for the maxx never getting the lollipop update. Made me laugh pretty hard. Hope you all laugh too. According to them, and this is their "tier 2 tech support" clown- motorola decided to add features to the OS (lollipop) that the phone couldnt handle, so they (verizon) was stuck, unable to have an update to send out. Oh, poor verizon. You're such a victim in all of this. There, there. Oh, I got a good chuckle out of that. Bye, big read V. We are unlikely to meet again. haha.