If you're planning to return your Captivate for "X" reason(s), it's a positive step in your quest for what I hope will result in a device more suited to your needs. Nobody cares. Just go away. If "X" doesn't happen by "Y" date or you will return your phone, fine. It'll give you something to look forward to. Nobody cares. Just go away. If you don't like "X, Y, or Z" about the phone and don't believe that Samsung will come through, you shouldn't have purchased a Samsung product in the first place. Nobody cares. Just go away. If you've purchased Samsung products in the past and believe that their actions (or lack thereof) are reminiscent of your experiences, you shouldn't have purchased another Samsung product. Nobody cares. Just go away. If you enjoy this forum because you're able to sit (or slouch) behind your keyboard and complain without a shred of redeeming value in your post and without fear of retribution, you're wrong. Your posts are annoying, meaningless, and your whining should be confined to a group therapy session. Nobody cares. Just go away. If you believe that this post is about you and you plan to reply in any way, I don't give a ****. Just go away.