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Support Just got my 'Like-New' replacement TB

Discussion in 'Android Devices' started by Bomfy, Mar 9, 2012.

  1. Bomfy

    Bomfy Well-Known Member
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    Mar 21, 2011
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    Hi guys -

    Long time no see, been stupidly busy. So, to make a long story short my 2nd TC which I got 4 days after launch and I broke up. Started to get quite warm, 80% drain during 10-15 minute call, screen not responding and not going past about 75% brightness, USB port broke (after phone got really warm), and my favorite phantom switch to airplane mode every couple days.

    Verizon sent a new battery, nothing happened.

    Verizon sent me a 'new' TB and I have had the thing almost 24 hours. My first question is the power button supposed to flush with the phone now? I called and they person said if the switch was messed up it would have been fixed. It's a pain in the ass. I know some people returned launch phones for doing this. Secondly it's got a strange delay when I make selections. I press and the screen shows I pressed and a second or two then something happens. I will give it a few more days and see if it's a failure, but I am kind of surprised since I haven't had something this shitty happen with Verizon before.

    I guess I am asking if you all have gotten crap 'new' phones and point me into a direction of to what I might want to use an upgrade on, staying with Verizon.

    Thanks.
     

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  2. FrankXS

    FrankXS Well-Known Member
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    Right now might be a good time to do a factory reset on it, since you just got it. Might make a difference.

    -Frank
     
  3. jmz768

    jmz768 Android Enthusiast
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    I had to return two "like new" Thunderbolts because of problems that should have kept them from being sent out. There's a very bad system in place when it comes to refurbished phones.
     

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