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Just got taken by Virgin...

Discussion in 'Android Devices' started by N7AS, Dec 31, 2011.

  1. N7AS

    N7AS Member
    Thread Starter

    I got a Promo Code from Virgin to TopUp $20 by 12/31/2011 and they would add $15 to my account. Well, I did just that and guess what? No $15 added. Of course it's too late and I can't call them at this time. (it's 2:00am) but if they can't fix this by noon today, I'm going to tell them to go pound sand, call my bank and get the money I just wasted back.

    Anyone else run into this problem?
     



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  2. benslgdroid

    benslgdroid rockstar

    Did you just top up after 12am
     
  3. FaroeseViking

    FaroeseViking Well-Known Member

    Similar problem once some years ago. Entered the promo code, but didn't get it. Called up for cust. rep. Took about 15 minutes, and they gave me the bonus.
     
  4. N7AS

    N7AS Member
    Thread Starter

    I called VM today and they were able to apply the promo code. I told them that I want to restart my minutes on the 3rd of the month and they said I could. I hope this is true. I guess all is well.
     

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